Producers and operators in this sector flocked to the GDM stand throughout the three-day Idea10 fair held in Miami this April, reflecting their recognition of GDM?s position as worldwide leader of supplier of HDP solutions. During Idea10 GDM presented new products and innovative services to consolidate and broaden its scope of offers based on the following distinctive factors:
- To be present near customer
- To fit the customer needs
- To Listen the customer request
- To Take care of customer investment
- To Share future marketing strategy
- To Develop unique technology
- To promote a technological sustainability approach.
Even greater emphasis/focus was given to widening and consolidating the AFTER SALES services, with particular importance/focus given to the new Remote Service Package (RSP) ?fully customizable modular-based remote service system, available for new lines or as an upgrade kit for in-operation production lines based on the following services:
- Asset Protection System (APS)
- a 3-year contract to provide spare parts and maintenance at a fixed cost
- Remote production control check and assistance
- Remote software check and support 24/7
- Engineering support and benchmarking to improve production data
- Interactive Production Guaranties (IPG)
- An integrated system to provide easy and guided in-line software and process troubleshooting
- Production warranties with remote control check and assistance 24/7
- Predictive maintenance plan
- Geographical Decentralization of Local Service Support (LSS) for spare parts handling and service support
- Offanengo, Italy for Europe and global management;
- Richmond, U.S. VA for NAFTA countries;
- San Paulo, Brazil;
- Moscow, Russia;
- Istanbul, Turkey;
- Hong Kong and Suzhou, China;
- New Delhi, India;
- Surabaya, Indonesia;
- Tokyo, Japan;
The latest service is predominantly based on the new Interactive Platform Line (IPL)
Main features:
- speed 250 m/min ? 500 ppm - extensive Servo Drive transmission; LPP (Line, Process and Product) local & remote monitoring ; Easy and fast size change; Self Diagnostic Features;
- Remote Service Package (RSP) a modular-based remote service system fully customizable and available for new lines (this package is available as an upgrade kit for in-operation GDM production lines).
- Automatic process troubleshooting (APT) a network of sensors and/or other measuring devices are installed along the process flow collecting process and process unit information.
The new CHROMA BT FOCUS was also presented ? the first machine for the production of BABY products, designed around the IPL platform. By the end of the year, the IPL for Incontinence and Women?s hygiene will also be available. The next opportunity for the latest GDM news will be at Index 2011. For further information of GDM products and services, send an email to: infogdm@gdm-spa.it
)
