Services

Services

Being customer-centric for GDM means being able to anticipate our customers’ needs and quickly implement the most effective actions to generate value.

Training & Documentation

Our knowledge and documentation made available to secure and develop your team competence and capability.

Training

Training

GDM Training Service offers theoretical and practical sessions that are tailored to your needs. Designed according to operators skills and specialization, machine technology and specific Customer requirements, our comprehensive training offer is available to customers worldwide, on the job and in our facilities.

Documentation

Documentation

GDM provides a fully comprehensive technical documentation, allowing customers to properly use our technology and to stay abreast of government regulations, safety standards, and other issues legislated by local federal and state agencies.
Our machine documentation is composed of: use and maintenance manual, size change cards, machine settings, operating procedures, mechanical assembly drawings and electrical and pneumatical diagrams.

Contact us to receive access credentials

Web Portal

Web Portal

The GDM Web Portal is your single access point to be always connected to our on-line Services. Entering your personal credentials, you can navigate through:

  • Spare Parts Web Shop, providing full access to the online catalogue and original parts availability, delivery times and prices
  • Service Ticketing, to insert and monitor the status of your requests connected to machine issues
  • Machine Documentation direct access and procedures simulation

 

Innovation on Services